Overview

This configuration guide describes the steps to perform as a business administrator or key user to configure Requirements Valuation Cockpit (RVC) by CENIT according to business needs.

About Requirements Valuation Cockpit (RVC) by CENIT

RVC helps to shorten time-to-quote in Request for Information, Proposal or Quote (RFx) processes by providing a central interface for managing and processing customer requirements in order to offer a high-quality solution for the customer in the shortest possible time.

The following diagram shows the solution concept:

rvc architecture solution concept
Illustration 1. RVC solution concept

1. Business Configuration for RVC

This section describes the steps to perform business configuration for RVC.

1.1. How to configure rule sets for RVC Decomposer?

A rule set summarizes all rules with are used together in the decomposing process.

Note

@all is the initially delivered rule set.
Context

Configure rule sets for the decomposer.

Prerequisites

  • Role RVCBusinessAdmin is assigned to your user.

  • You can access RVC Decomposer Configuration from the SAP Fiori Launchpad.

Procedure

  1. Logon to SAP Fiori Launchpad in your web browser.

  2. Open the RVC Decomposer Configuration.

  3. Click on Rulesets.

  4. Choose the transaction Create or Delete.

  5. Enter the specific rule set name.

  6. Confirm with Create.

Next Steps

Continue with How to configure properties for RVC Decomposer?.

1.2. How to configure properties for RVC Decomposer?

A property is the requirement property where a rule points to.

Context

Configure properties for the decomposer rules.

Note

In this version of RVC, only the standard configuration of the requirement properties (Category, Department, Priority) will be set up. Only these three requirement properties are configured and can be decomposed.
Prerequisites

  • Role RVCBusinessAdmin is assigned to your user.

  • You can access RVC Decomposer Configuration from the SAP Fiori Launchpad.

Procedure

  1. Logon to SAP Fiori Launchpad in your web browser.

  2. Open the RVC Decomposer Configuration.

  3. Click on Properties.

  4. Choose the transaction Create or Delete.

  5. Enter the specific rule set name.

  6. Link this property to the specific value.

    rvc configurator createproperty
    Illustration 2. RVC Decomposer Configuration app - create a property

  7. Confirm with Create.

Next Steps

Continue with How to configure property values for RVC Decomposer?.

1.3. How to configure property values for RVC Decomposer?

A property value is the value for a requirement property which is set for the property after one of the keywords of a rule matches.

Context

Configure values of properties for the decomposer rules.

Prerequisites
Procedure

  1. Logon to SAP Fiori Launchpad in your web browser.

  2. Open the RVC Decomposer Configuration.

  3. Click on Values.

  4. Choose the transaction Create or Delete.

  5. Select the property that is linked to the value.

  6. Enter the name of the value.

    rvc configurator value
    Illustration 3. RVC Decomposer Configuration app - create values of a property
    Note

    Each value is linked to a property. If a filter for a property is selected the filter for the value is adapted. Only the linked values to the property are listed.

  7. Confirm with Create.

Next Steps

Continue with How to configure rules for RVC Decomposer?.

1.4. How to configure rules for RVC Decomposer?

A rule includes all the given parameters together. According to these rules, the decomposing process is carried out.

rvc configurator
Illustration 4. RVC Decomposer Configuration app - overview

Assuming the rule set Daimler is selected for the decomposing process. If the keyword legal matches the title or description of the requirement, the value Compliance will be set in the property Department of the requirement.

Context

Configure rules with keywords for the decomposing process of the requirements. keywords are essential, these are compared with the title and the description of the requirements and finally display the defined value.

Prerequisites
Procedure

  1. Logon to SAP Fiori Launchpad in your web browser.

  2. Open the RVC Decomposer Configuration.

  3. Click on Create to set a new rule.

  4. Select the

    • Rule set

    • Language

    • Property

    • Value

      rvc configurator createrule
      Illustration 5. RVC Decomposer Configuration app - create a rule

  5. Configure the keywords for the decomposer.

Next Steps

Inform your business users that they can use the apps of RVC provided in the SAP Fiori Launchpad.

Glossary

CENIT on premises App

CENIT on premises App refers to applications/software created by CENIT which the licensee installs, operates, runs and uses under its own responsibility in its own environment.

CENIT cloud App

CENIT cloud App refers to applications/software created by CENIT that are provided, operated and executed on a cloud platform such as Amazon Web Service (AWS), Google Cloud Platform (GCP), Mircosoft Azure (MS Azure) or SAP Business Technology Platform (BTP) by CENIT and used by licensees.

CENIT mobile App

CENIT mobile App refers to applications/software created by CENIT that are installed, executed and used by the licensee on mobile operating systems such as iOS or Android on corresponding end devices.

CENIT App

CENIT App refers to CENIT on premises App, CENIT cloud App and CENIT mobile App.

SW Purchase Contract

The SW Purchase Contract is the contract agreed between the licensee and CENIT for the use of a specific CENIT on premises App in perpetuity.

Program certificate for permanent SW

The Program certificate for permanent SW is the document attached to the order confirmation by CENIT for a specific CENIT on premises App, which contains the licenses for this CENIT on premises App ordered in the SW Purchase Contract with the number and license start date.

SW Rental Contract

The SW Rental Contract is the contract agreed between the licensee and CENIT for the use of a specific CENIT App for a period of time.

Program certificate for temporary SW

The Program certificate for temporary SW is the document attached to the order confirmation by CENIT for a specific CENIT App, which contains the licenses for this CENIT App ordered in the SW Rental Contract with the number, license start date and minimum terms.

Program description

The program description is the description of the designated CENIT App contained in the Program certificate for permanent SW or the Program certificate for temporary SW.

Program documentation

The program documentation is the documentation of the CENIT App identified in the Program certificate for permanent SW or the Program certificate for temporary SW.

Hotline Service

Service of CENIT for the receipt of error messages for applications/software and elimination of the error message by simple bypass solution (first level support). If a simple workaround is not possible, the error message is forwarded to the support infrastructure of the respective manufacturer of the applications/software.

Support Service

Service of CENIT to resolve malfunctions that occur during the licensee’s contractual use of the applications/software (second level support).

Update Service

Service of CENIT to provide new program versions of the applications/software and associated program documentation to the licensee.

Provide

CENIT provides licensed CENIT on premises App, additional files for licensed CENIT App and program documentation for licensed CENIT App to licensees for download on the portal of CENIT or the portal of a contractor.

Install

The licensee copies the licensed CENIT on premises App or CENIT mobile App under its own responsibility into its own environment to configure, operate and use it.

Configure

The licensee configures the licensed CENIT App under its own responsibility in its own environment using the configuration options specified in the program documentation of the CENIT App. Configuration is understood to be both the initial configuration after installation of the CENIT App and the business configuration of the CENIT App for use by the users.

Customize

The licensee extends the licensed CENIT on premises App under its own responsibility in its own environment using exclusively the exits/extension interfaces listed in the program documentation of the CENIT on premises App.

Implement

Summarizes the installation, configuration and customization of a CENIT on premises App.

Deploy

CENIT deploys a CENIT cloud App on the respective cloud platform of CENIT for operation.

Operate

CENIT operates a CENIT cloud App provided on the respective cloud platform of CENIT by CENIT. CENIT is thus responsible for providing updates for this CENIT cloud App on the respective cloud platform of CENIT.

Run

A CENIT cloud App runs on the cloud platform of CENIT. Licensees can use the CENIT cloud App after subscribing to its cloud platform.

Offer

CENIT offers a CENIT App on the homepage of CENIT so that customers can order this CENIT App.

Buy

Customers enter into a SW Purchase Contract or SW Rental Contract with CENIT to get licenses for the use of a specific CENIT App.

Whitelisting

CENIT whitelists a licensees cloud platform to activate a specific CENIT cloud App on the licensee’s cloud platform so that the licensee can subscribe to this CENIT cloud App.

Subscribe

Licensees subscribe to a CENIT cloud App on their cloud platform to use it.

Usage

Licensee users who have subscribed to a CENIT cloud App or installed a CENIT on premises App or CENIT mobile App may use this CENIT App for their business purposes.

Getting Support

This section describes how you can get support from CENIT in case of an unexpected behavior occurs in any CENIT App.

Context

The get support the following questions have to be answered:

  • To which application/software do you need support?

  • What is the version of the application/software?

  • What is the issue?

  • What is the expected behavior?

  • What are the steps to reproduce the issue?

Prerequisites
Procedure

  1. Open CENIT Support Portal and login.

    1. Create an new support ticket with New Request.

    2. Fill out at least the following fields:

      Field Value

      Title

      What is the issue?

      Priority

      low or normal or urgent

      Type of Incident

      Failure or Service Request

      Category

      To which application/software do you need support?

      Version/Release

      What is the version of the application/software?

      Description

      What is the expected behavior?

      What are the steps to reproduce the issue?

    3. Submit your support request with Save.

      or

  2. Open your company email account.

    1. Create an email to CENIT Support.

    2. Give answers to the above listed questions in the email body.

    3. Submit your support request.

Giving Feedback

This section describes how you can give feedback to CENIT about your user experience for any {cenit-app].

Context

In order to provide evaluable feedback, we would like to ask you to answer the following questions:

  • To which application/software do you want to give feedback?

  • What is the version of the application/software?

  • What is the feedback about?

  • How satisfied you are with the application/software as a whole?

  • Does the application/software meet your requirements and is easy to use?

  • Which additional feedback do you have that could help us to improve your user experience with the application/software?

Prerequisites
Procedure

  1. Open CENIT Support Portal and login.

    1. Create an new support ticket with New Request.

    2. Fill out at least the following fields:

      Field Value

      Title

      What is the feedback about?

      Priority

      normal

      Type of Incident

      PER

      Category

      To which application/software do you want to give feedback?

      Version/Release

      What is the version of the application/software?

      Description

      How satisfied you are with the application/software as a whole?

      Does the application/software meet your requirements and is easy to use?

      Which additional feedback do you have that could help us to improve your user experience with the application/software?

    3. Submit your feedback with Save.

      or

  2. Open your company email account.

    1. Create an email to CENIT Support.

    2. Give answers to the above listed questions in the email body.

    3. Submit your feedback.